{"id":392,"date":"2023-05-23T00:19:21","date_gmt":"2023-05-23T00:19:21","guid":{"rendered":"https:\/\/www.tradelogisticsni.com\/?page_id=392"},"modified":"2026-07-16T15:55:38","modified_gmt":"2026-07-16T15:55:38","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/www.tradelogisticsni.com\/en\/preguntas-frecuentes\/","title":{"rendered":"Dudas"},"content":{"rendered":"<section class=\"wp-block-group tl-c-4c15803f tl-band tone-marino is-layout-flow wp-block-group-is-layout-flow\">\n\n<p class=\"tl-kicker tl-w-210a3eea wp-block-paragraph\">TL \u25b8 HELP CENTER<\/p>\n\n\n<h1 class=\"wp-block-heading tl-w-3458048\">Frequently asked questions about shipping to Nicaragua<\/h1>\n\n\n<div class=\"wp-block-group tl-text tl-w-5ce44b0d is-layout-flow wp-block-group-is-layout-flow\">\n<p>Rates, delivery times, the address for your purchases and what you can ship. If you still have a question, message us and we will answer.<\/p>\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group tl-c-528f857b tl-band tone-white is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-group tl-accordion tl-w-6ab8e144 is-layout-flow wp-block-group-is-layout-flow\">\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" open><summary>What address do I use on Amazon, Shein, Temu and other stores?<\/summary><p>So your package does not get lost, enter the details exactly like this in the store:<\/p>\n<ul>\n<li><strong>First name:<\/strong> TRADELOGI AIR (plane) or TRADELOGI MAR (boat)<\/li>\n<li><strong>Last name:<\/strong> your full name.<br \/>Example: First name TRADELOGI AIR, Last name Paul Guerrero<\/li>\n<li><strong>Address:<\/strong> 8206 NW 30th Ter.<\/li>\n<li><strong>City:<\/strong> Doral<\/li>\n<li><strong>State:<\/strong> Florida<\/li>\n<li><strong>ZIP code:<\/strong> 33198-6531<\/li>\n<li><strong>Phone:<\/strong> 305-647-0008 (some stores ask for it without dashes or spaces)<\/li>\n<\/ul>\n<p>You choose the method with the name: TRADELOGI AIR goes by plane; TRADELOGI MAR goes by boat. If you shop on Shein, also enter AEREOMAR in Address 2 \/ Reference.<\/p>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How much do you charge per pound?<\/summary><p>Clear rates, no surprises. Customs paperwork is already included:<\/p>\n<ul>\n<li><strong>Air:<\/strong> $7.50 per pound<\/li>\n<li><strong>Sea:<\/strong> $3.50 per pound<\/li>\n<\/ul>\n<p><strong>Electronics over $50:<\/strong> an extra charge applies on the invoice value, 5% by air and 10% by sea. We include it in your final quote.<\/p>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How long does my order take to arrive?<\/summary><p>The time counts from when we receive your package at our Miami warehouse:<\/p>\n<ul>\n<li><strong>Air:<\/strong> 2 to 3 business days<\/li>\n<li><strong>Sea:<\/strong> 15 to 18 business days<\/li>\n<\/ul>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What items can't I ship?<\/summary><p>Because of customs and transport regulations, we do not accept:<\/p>\n<ul>\n<li><strong>Weapons and similar items:<\/strong> parts, accessories, scopes, BBs, pellets, gunpowder, crossbows, air pistols or paintball guns.<\/li>\n<li><strong>Alcohol and tobacco:<\/strong> liquor, cigarettes and electronic cigarettes (vapes).<\/li>\n<li><strong>Other:<\/strong> drones, vehicle sirens, COVID-19 tests, small airplane parts and hazardous materials.<\/li>\n<\/ul>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>The mail service says delivered but I got no notice, or my item arrived damaged<\/summary><p><strong>If it says delivered and we have not notified you:<\/strong> Sometimes the post office marks it too early. Wait 5 more business days. If it still doesn't show up, contact us and we'll help you start the claim with the store.<\/p>\n<p><strong>If it arrived damaged:<\/strong> we review every case, but packaging is key. If the store ships a fragile item in a bag (like a CD or makeup) and it arrives broken, we can't take responsibility because the packaging was inadequate. Make sure the store packs your items well.<\/p>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>I don't have a card, can you buy for me?<\/summary><p>Of course. We offer assisted purchases: send us the product link and a screenshot of your deposit receipt, we buy it and bring it to you. This service is free.<\/p>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do you offer home delivery? How much does it cost?<\/summary><p>In Managua (city area) we bring the package to your home for <strong>$3.50<\/strong>.<\/p>\n<p>Do you live in another department? We ship there too, with the option you prefer:<\/p>\n<ul>\n<li><strong>Buses del Mayoreo:<\/strong> the cheapest option. You pick it up where the bus arrives in your city.<\/li>\n<li><strong>Cargotrans:<\/strong> they deliver it to your door and it's insured, but it costs more.<\/li>\n<\/ul>\n<p>Tell us where you are and we'll recommend the best option.<\/p>\n<\/details>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group tl-c-dfa8230 tl-band tone-orange is-layout-flow wp-block-group-is-layout-flow\">\n\n<h2 class=\"wp-block-heading has-text-align-center tl-w-3598eb84\">Still have a question?<\/h2>\n\n\n<div class=\"wp-block-group tl-text has-text-align-center tl-w-1f301bb6 is-layout-flow wp-block-group-is-layout-flow\">\n<p>Message us and a real person will answer, Monday to Friday from 9am to 4pm.<\/p>\n<\/div>\n\n\n<div class=\"wp-block-group tl-c-1d4aa47 is-row is-center is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-buttons tl-w-214c08cb is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/wa.me\/50582724928\" target=\"_blank\" rel=\"noopener\">WhatsApp Managua<\/a><\/div>\n\n<\/div>\n\n\n<div class=\"wp-block-buttons tl-w-3c1e1e8b is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/wa.me\/50586790269\" target=\"_blank\" rel=\"noopener\">WhatsApp Bolonia<\/a><\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>","protected":false},"excerpt":{"rendered":"<p>TL \u25b8 CENTRO DE AYUDA Preguntas frecuentes sobre env\u00edos a Nicaragua Tarifas, tiempos, la direcci\u00f3n para tus compras y qu\u00e9 pod\u00e9s traer. Si te queda una\u2026<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-392","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Preguntas y Respuestas | Trade Logistics Nicaragua<\/title>\n<meta name=\"description\" content=\"Preguntas frecuentes sobre m\u00e9todos de env\u00edo, tiempos de entrega y pol\u00edticas de nuestro servicio. 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