Frequently asked questions about shipping to Nicaragua

So your package does not get lost, enter the details exactly like this in the store:

• First name: TRADELOGI AIR (plane) or TRADELOGI MAR (boat)
• Last name: your full name.
  Example: First name TRADELOGI AIR, Last name Paul Guerrero
• Address: 8206 NW 30th Ter.
• City: Doral
• State: Florida
• ZIP code: 33198-6531
• Phone: 305-647-0008 (some stores ask for it without dashes or spaces)

You choose the method with the name: TRADELOGI AIR goes by plane; TRADELOGI MAR goes by boat. If you shop on Shein, also enter AEREOMAR in Address 2 / Reference.

Clear rates, no surprises. Customs paperwork is already included:

• Air: $7.50 per pound
• Sea: $3.50 per pound

Electronics over $50: an extra charge applies on the invoice value, 5% by air and 10% by sea. We include it in your final quote.

The time counts from when we receive your package at our Miami warehouse:

• Air: 2 to 3 business days
• Sea: 15 to 18 business days

Because of customs and transport regulations, we do not accept:

• Weapons and similar items: parts, accessories, scopes, BBs, pellets, gunpowder, crossbows, air pistols or paintball guns.
• Alcohol and tobacco: liquor, cigarettes and electronic cigarettes (vapes).
• Other: drones, vehicle sirens, COVID-19 tests, small airplane parts and hazardous materials.

If it says delivered and we have not notified you: Sometimes the post office marks it too early. Wait 5 more business days. If it still doesn't show up, contact us and we'll help you start the claim with the store.

If it arrived damaged: we review every case, but packaging is key. If the store ships a fragile item in a bag (like a CD or makeup) and it arrives broken, we can't take responsibility because the packaging was inadequate. Make sure the store packs your items well.

Of course. We offer assisted purchases: send us the product link and a screenshot of your deposit receipt, we buy it and bring it to you. This service is free.

In Managua (city area) we bring the package to your home for $3.50.

Do you live in another department? We ship there too, with the option you prefer:

• Buses del Mayoreo: the cheapest option. You pick it up where the bus arrives in your city.
• Cargotrans: they deliver it to your door and it's insured, but it costs more.

Tell us where you are and we'll recommend the best option.